To meet the needs of customers who want to record all calls and store them in encrypted format, we offer the Adaptive Call Recorder Professional range of recorders.
How the Adaptive Call Recorder works
The Adaptive Call Recorder is a small box that is connected between the telephone lines (provided by BT or other provider) and your telephone system. The Adaptive Call Recorder supports Analogue, ISDN Basic Rate and ISDN Primary Rate telephone lines.
The Adaptive Call Recorder is connected to a USB port of a Personal Computer (PC). All calls made and received on the connected telephone lines are recorded by the Adaptive Call Recorder and stored onto the hard disk of the PC. Using an industry standard PC to make and store the call recordings means that you do not need to buy special or expensive custom hardware.
Feature
Professional
Record all calls to PC disk
All recordings are compressed with the ability to store up to 100 hours of recordings per 1GB of disk
Ability to playback recordings on the recorder PC and to search for calls by CLI, DDI, time, date and duration
SQL based database of calls
Ability to play back calls for up to 90 days
Ability to play back calls regardless of age
Ability to export recordings to .WAV format
Ability to encrypt calls to internationally recognised standards
You can decide how long you want to store recordings and simply add as much hard disk storage to the PC as you like. As a rule of thumb, 100 hours of recordings requires about 1GB of hard disk space. Backup and archive of the recordings can be undertaken using standard PC DVD or tape drives and can become part of your standard computer backup routine.
Recording all calls at the point that the phone lines enter your building means that you never miss an important call. It also means that if a call is transferred to several people in your organisation, you can listen to all of the call and hear what everyone involved said.
Calls can be recorded in a number of industry standard encryption standards. This provides an extra level of security and protection for your business.
Searching for recordings could not be easier! The Adaptive Call Recorder provides easy to use software that enables you to simply locate recordings and play them back. Recordings can even be exported to .WAV format so that you can email them to your customers or save them onto MP3 players for use in training.
Pricing
Pricing
Price
8 Channel Analogue card
£ 5,000
8 Channel Basic Rate card
£ 5,000
15 Channel Primary Rate card
£ 5,000
30 Channel Primary Rate card
£ 6,000
45 Channel Primary Rate card
£11,000
60 Channel Primary Rate card
£12,000
90 Channel Primary Rate card
£18,000
120 Channel Primary Rate card
£24,000
Required Hardware – Customer Supplied (or as an additional chargeable option)
The Adaptive Call Recorder requires a DEDICATED computer running Microsoft Windows XP Professional. The PC will require a separate USB Controller for the mouse and keyboard and a separate USB controller for each 30 channels that are to be recorded. e.g. 60 channels are 2 recording devices and will require 3 USB controllers (1 USB Controller for keyboard and mouse and 2 for the recording devices).
The PC specification depends on the number of channels to be recorded:
Channels
Operating System
Processor
DVD RW
RAM
Min Disk
0 – 30
Windows XP Pro
Intel Pentium P4 3GHz
8.7GB
2GB
320 GB
60-120
Windows XP Pro
Intel Core 2 Duo 2.4GHz
8.7GB
2GB
720 GB
Prices exclude VAT and are subject to change without notice. E&OE.
You can easily identify your ideal call recording solution by clicking on the option that best reflects your needs:
